Privacy Policy

1. General Principles

Protecting personal information is a core part of CareNowLife’s philosophy of respectful care and transparent communication. We collect and use data thoughtfully, ensuring that each interaction supports clarity, trust, and understanding. This Privacy Policy explains what information we gather, the purpose for which it is collected, how it is stored, and the options individuals have regarding its use. CareNowLife complies with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and the General Data Protection Regulation (GDPR) of the European Union. Our goal is to create a stable and organized privacy structure that ensures careful, lawful, and responsible handling of all personal information within our wellness and rehabilitation programs.

2. Data Controller

Responsible entity for data processing:
CareNowLife
10000 100 St, Sexsmith, AB T0H 3C0, Canada
Phone: +17805682102
Email: info@carenowlife.com
Business Number (BN): 230468195
CareNowLife is the data controller, overseeing how personal information is collected, processed, and protected. Individuals may contact us at any time to request access, correction, or removal of their information. Each request is handled with attention, documented carefully, and completed in accordance with the laws of Canada and international privacy frameworks.

3. Data Collection

CareNowLife collects only the data necessary to support communication, participation, and program coordination. This may include information such as name, phone number, or email address, provided voluntarily through forms, messages, or registration. Technical information, such as browser type or session duration, may be collected automatically to ensure platform stability and accessibility. No irrelevant or excessive information is requested. All data collection processes are guided by clarity, purpose limitation, and respect for individual privacy.

4. Purpose of Data Processing

Information is collected to facilitate wellness communication, schedule sessions, and ensure the effective coordination of CareNowLife programs. Personal data allows us to maintain accurate contact, share important updates, and respond to inquiries. Data is never used for unsolicited contact, advertising, or automated decision-making. All processing is lawful, transparent, and based on clear, documented reasons consistent with PIPEDA and GDPR.

5. Data Storage and Security

Personal data is stored securely in protected systems with limited access. Access is granted only to authorized personnel who manage administrative or operational activities. Information is retained only as long as it serves a necessary purpose, after which it is securely deleted or anonymized. Regular reviews are performed to ensure data accuracy, update safety measures, and maintain compliance with applicable laws.

6. Disclosure to Third Parties

CareNowLife does not share personal information with third parties except when legally required or when essential for system operation. If external service providers, such as email or hosting platforms, are used, they operate under agreements that ensure confidentiality and equivalent data protection. No personal data is distributed or shared for promotional or unrelated purposes. All external cooperation is documented and reviewed periodically to uphold privacy standards.

7. Data Protection Measures

We apply several layers of protection to maintain the confidentiality and security of all personal data. This includes encrypted website connections (HTTPS), password-protected systems, restricted internal access, and ongoing technical maintenance. All staff involved are informed of privacy obligations, and regular checks are performed to verify that our procedures remain current and effective.

8. Rights of Individuals

Individuals have the right to access their information, request correction of inaccuracies, or ask for deletion under certain conditions. Such requests may be sent to CareNowLife by email or post. Each case is reviewed and documented to ensure compliance with PIPEDA and GDPR. Responses are provided within a reasonable timeframe, respecting confidentiality and data protection principles.

9. Cookies

The CareNowLife website uses only cookies essential for site functionality and accessibility. These cookies allow pages to display correctly, maintain session stability, and enhance navigation. They do not gather personal information beyond what is necessary for performance. Users may disable cookies in their browser settings; however, this could affect certain features or visual elements of the site.

10. Cookie Policy

When visiting CareNowLife.com for the first time, visitors are informed about essential cookies. Users can manage cookie preferences through browser settings at any time. CareNowLife uses cookies solely to improve accessibility and ensure a stable experience for visitors. No external analytics, advertising, or tracking cookies are included in the website structure.

11. GDPR and PIPEDA Compliance

CareNowLife fully aligns its privacy practices with both the General Data Protection Regulation (GDPR) and the Personal Information Protection and Electronic Documents Act (PIPEDA). These frameworks establish lawful principles for fair, clear, and transparent data handling. Internal systems and workflows are regularly evaluated through privacy reviews and documentation updates. Training and awareness ensure continuous compliance and accountability in every aspect of data management.

12. Communication

When users reach out via contact forms, phone, or email, their information is used exclusively to provide a response or process a request. No details are shared with unrelated third parties. Each communication is managed respectfully, recorded for service quality purposes, and deleted once no longer required. CareNowLife treats all correspondence with confidentiality and care.

13. Use of Digital Systems

CareNowLife maintains digital systems that meet established privacy and usability standards. Access is restricted to authorized staff managing program coordination and technical maintenance. Systems are routinely updated, monitored, and reviewed for performance and security. Any third-party software or services used are assessed for compliance with privacy obligations and integrated only under documented agreements.

14. Data Retention Period

Personal data is retained for the duration necessary to fulfill its original purpose within our programs or communications. After that, it is securely erased or anonymized following internal retention policies. Backups and archived information are stored securely on protected servers in Canada. Retention schedules are reviewed periodically to ensure relevance and alignment with privacy regulations.

15. International Data Transfer

If personal data is transferred outside of Canada, CareNowLife ensures that equivalent safeguards are applied according to GDPR and PIPEDA. Any external partners handling such data are required to follow the same confidentiality, technical, and organizational standards. Each transfer is assessed, documented, and approved in compliance with lawful privacy principles.

16. Updates to This Policy

This Privacy Policy may be updated periodically to reflect regulatory changes or improvements in data protection practices. The most recent version is always available on the CareNowLife website. Visitors are encouraged to review it regularly to stay informed about updates. Revisions take effect immediately upon publication, ensuring the ongoing accuracy and transparency of our privacy framework.

17. Contact

  • 10000 100 St, Sexsmith, AB T0H 3C0, Canada
  • +17805682102
  • info@carenowlife.com
  • Business Number (BN): 230468195

For all questions or requests concerning privacy, cookies, or data protection, please contact CareNowLife using the details above. Each inquiry is reviewed carefully, documented for transparency, and addressed in accordance with the applicable legal requirements of Canada and the European Union. CareNowLife is committed to respectful communication, responsible organization, and continuous improvement of privacy standards.